Our refund policy allows returns within 30 days of purchase, provided items are unworn, unwashed, and in their original condition with tags attached. To initiate a return, simply contact our customer service team. Refunds will be processed to the original payment method within 7-10 business days.

Refund Policy for Tech Loom Gadgets

At Tech Loom Gadgets, we strive to provide top-quality electronics and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy below.

1. Eligibility for Refunds

You are eligible for a refund if:

  • The item you purchased is defective or damaged.
  • The item differs significantly from the description.
  • You have changed your mind within 30 days of receiving your item (for unused and unopened products).

2. Non-Refundable Items

We cannot offer refunds on:

  • Items that have been used, altered, or damaged after delivery.
  • Downloadable software products or digital goods.
  • Clearance or sale items (unless faulty or not as described).
  • Items purchased more than 30 days ago.

3. Process for Requesting a Refund

To initiate a refund, follow these steps:

  • Contact our customer service team at [insert email or phone number] with your order details and reason for the return.
  • Ensure that your item is returned in the original packaging, with all included accessories, manuals, and any free promotional items.

4. Shipping Costs

  • Refunds will include the full product price, excluding any shipping charges.
  • Return shipping costs will be the responsibility of the customer, unless the item is faulty or damaged upon arrival.

5. Processing Refunds

Once we receive your returned item, our team will inspect it. If the return is approved, we will initiate a refund to your original payment method within 7-10 business days. You will receive a confirmation email once your refund has been processed.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact our customer support at [insert contact details].

7. Late or Missing Refunds

If you haven’t received a refund yet:

  • First, check your bank account or credit card statement.
  • Contact your bank or credit card company, as it may take some time before the refund is officially posted.
  • If you’ve done all of this and still have not received your refund, please contact us at [insert email].